Pick Otter.ai if…
you want real-time transcripts of your own meetings and don't need deep CRM automation.
Both send a bot into your Zoom, Teams or Meet calls and both charge per seat. Otter is the live-transcription specialist; Fireflies is the one that pipes meeting data into your CRM, Slack and analytics.
Pick Fireflies.ai ($18/mo) if you're a sales or ops team that wants meeting data flowing into other tools — its free plan also includes unlimited transcription. Pick Otter.ai ($16.99/mo) for live, searchable transcripts and a slightly cheaper per-seat price.
| App | Free tier | Paid from | Top plan | Best for |
|---|---|---|---|---|
| Otter.ai | Yes | $16.99/mo | $30/mo | Teams already living in Zoom, Teams, or Google Meet who want automatic notes and searchable transcripts |
| Fireflies.ai | Yes | $18/mo | $39/mo | Sales and ops teams who want meeting data piped automatically into CRM, Slack, and analytics tools |
Monthly prices in US dollars before tax, from each vendor's official pricing (US list price; weekly-billed plans converted to a monthly figure). Updated October 7, 2026
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Strength | Real-time transcription, AI Chat over notes | 30+ app integrations, conversation intelligence |
| Free tier | 300 transcription minutes/mo | Unlimited transcription, 400 storage minutes/team |
| Entry plan | 1,200 minutes/mo, meetings up to 90 min | 8,000 storage minutes/seat, video recording |
| Hidden limit | Accuracy dips with accents or crosstalk | AI credits meter add-on features separately |
you want real-time transcripts of your own meetings and don't need deep CRM automation.
you run sales or ops calls and want summaries and data pushed into Salesforce-style tools, Slack and team analytics.
Fireflies, for most people: transcription and summaries are unlimited, with 400 storage minutes per team and 20 AI credits. Otter's free plan stops at 300 minutes a month.
Yes — Otter Pro includes Salesforce, HubSpot and Zapier integrations. Fireflies is built around integrations and offers unlimited ones from Pro.
Fireflies Enterprise lists HIPAA compliance, private storage, SSO and SCIM (billed annually only). Otter Enterprise is custom-quoted with security and compliance controls.
How we choose: prices come from each vendor's official pricing page and are re-checked every week. We take no affiliate fees, so rankings aren't for sale.