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§ Comparisons

Otter.ai Basic (Free) vs Otter.ai Pro

Otter's free Basic plan already joins Zoom, Teams and Google Meet. What it rations is time and imports: 300 minutes a month and just 3 file imports for the life of the account. Pro raises both and connects your notes to Salesforce, HubSpot and Zapier.

Updated November 2, 2026
§ Quick answer

The short answer.

Stay on Otter Basic if you transcribe a few meetings a week — 300 minutes is about five hours. Move to Otter Pro ($16.99/mo per user) if you're in calls daily, need meetings up to 90 minutes, upload recordings regularly or want notes flowing into your CRM.

§ Price at a glance

Prices, side by side.

Otter Basic (Free)Otter Pro
Price / monthFree$16.99/mo
What you get
  • 300 transcription minutes/mo, up to 30 min per meeting
  • Zoom, Teams & Google Meet integration
  • 3 lifetime file imports
  • 1,200 recording minutes/mo
  • Up to 90-minute meetings, 10 file imports/mo
  • Salesforce, HubSpot & Zapier integrations
Minutes300 transcription min/mo1,200 recording min/mo
Meeting lengthNot listedUp to 90 minutes
File imports3 lifetime10 per month
IntegrationsZoom, Teams & Google MeetAdds Salesforce, HubSpot & Zapier
BillingFreePer user

Monthly prices in US dollars before tax, from each vendor's official pricing (US list price; weekly-billed plans converted to a monthly figure). Updated November 2, 2026

§ Verdict

Which one should you buy?

Pick Otter Basic (Free) if…

you have a few meetings a week and mainly want searchable transcripts from Zoom, Teams or Meet.

Pick Otter Pro if…

meetings fill your calendar, you import recorded files, or your team works out of Salesforce or HubSpot.

The import limit catches people out

Basic's 3 file imports are lifetime, not monthly, so if you plan to upload interviews or lectures rather than have Otter join live calls, the free plan runs out almost immediately. For meetings longer than 90 minutes, Business ($30/mo per user) allows up to 4 hours.

§ FAQ

Common questions, answered.

Is Otter.ai free?

Yes. Otter's Basic plan is free with 300 transcription minutes a month, Zoom/Teams/Meet integration and 3 lifetime file imports.

How much does Otter Pro cost over the free plan?

Otter Pro is $16.99/mo per user; Basic is free. Each person who needs Pro's minutes needs their own seat.

What does Otter's free plan lack compared with Pro?

900 extra minutes a month, recurring file imports (10 a month), 90-minute meetings, and the Salesforce, HubSpot and Zapier integrations.

§ Keep reading

Related guides.

How we choose: prices come from each vendor's official pricing page and are re-checked every week. We take no affiliate fees, so rankings aren't for sale.