Pick Avoma if…
a revenue team wants AI notes, follow-up emails and CRM updates from recorded calls, with managers and colleagues viewing for free.
Both are aimed at sales and customer-facing teams, but they price differently. Avoma charges per recorder seat with free viewers, bundles unlimited recording, AI notes, AI follow-up emails and CRM auto-save, and adds scheduling (group and round-robin) on Organization; conversation and revenue intelligence cost extra. Fireflies has a free forever plan, charges per seat, and includes conversation intelligence on Business, while AI credits meter some add-on features separately.
Pick Avoma ($29/mo per recorder seat) if only some people record calls and you want notes saved to the CRM and scheduling in one tool. Pick Fireflies.ai if you want to start free, or want conversation intelligence included on Business ($29/mo per seat).
| App | Free tier | Paid from | Top plan | Best for |
|---|---|---|---|---|
| Avoma | No | $29/mo | $39/mo | Sales and customer-success teams that want meeting notes pushed into the CRM, with optional coaching and deal intelligence |
| Fireflies.ai | Yes | $18/mo | $39/mo | Sales and ops teams who want meeting data piped automatically into CRM, Slack, and analytics tools |
Monthly prices in US dollars before tax, from each vendor's official pricing (US list price; weekly-billed plans converted to a monthly figure). Updated November 2, 2026
| Avoma | Fireflies.ai | |
|---|---|---|
| Free plan | None; 14-day trial | Free forever: 400 storage min/team, 20 AI credits/mo |
| Entry plan | Startup $29/mo per recorder seat; viewers free | Pro $18/mo per seat |
| CRM | Auto-save notes to CRM from Startup | Unlimited integrations from Pro |
| Conversation intelligence | Paid add-on | Included on Business |
| Scheduling | Group & round-robin on Organization | Not listed |
| HIPAA | Enterprise (billed annually, 10-seat minimum) | Enterprise (billed annually only) |
a revenue team wants AI notes, follow-up emails and CRM updates from recorded calls, with managers and colleagues viewing for free.
you want a free tier to start, broad integrations, and conversation intelligence without buying it as an add-on.
No, only a 14-day trial. Fireflies has a free forever plan, limited to 400 storage minutes per team and 20 AI credits a month.
Per seat, Fireflies Pro ($18/mo) costs less than Avoma Startup ($29/mo). But Avoma only charges for people who record, since viewers are free, and its rate drops on annual billing.
On Fireflies Business, yes. On Avoma, conversation and revenue intelligence are paid add-ons.
How we choose: prices come from each vendor's official pricing page and are re-checked every week. We take no affiliate fees, so rankings aren't for sale.